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Description - The Call Center Dictionary by Madeline Bodin

Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

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Other Editions - The Call Center Dictionary by Madeline Bodin

The Call Centre Dictionary by Madeline Bodin

Paperback / softback
(January 2002)

The The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions by Madeline Bodin

The The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions by Madeline Bodin


(January 2002)

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