Description - Competitive Advantage Through Diversity by Peter Herriot
How can organizations foster the innovation and learning so central to survival and success? This book argues that effective organization is the process of collaborative learning - drawing on and developing the capacity of every member of an organization to "know beyond" existing parameters and experience. In this context organizational diversity is not a disadvantage to be overcome, but a key resource facilitating creativity and learning. Part One focuses on people. It explores the range of contributions and knowledge that different individuals and groups bring to organizations, and the importance of appreciating and working with diversity. Part Two is concerned with joint practice. Innovation will only occur when diverse individuals work successfully in teams, and can learn from the results of their actions. The principles of effective team working are examined, including the interaction of context tasks, team roles and processes. Part Three considers knowing and learning as organizational process. The authors present their model of this process, including the role of information technology.
They also address the crucial need to encourage individual development, and to create conditions within which learning and innovation can flourish throughout an organisation. This text should be useful reading for students and professionals in human resource and personnel management, organizational psychology, and organizational change and development, and for all those concerned with issues of organizational learning and innovation.
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