This book offers a unique account of how conditional welfare policies are implemented and experienced by a diverse range of welfare service users subject to conditional welfare interventions and services. Each chapter presents a new empirical analysis of data generated in a series of original and distinct qualitative research projects that are exploring the implementation and effects of welfare conditionality.

The data presented and analysed in these studies is generated in fieldwork conducted with both practitioners (i.e. those charged with interpreting and delivering policy), and also welfare service users who are at the sharp end of welfare services shaped by behavioural conditionality.