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Description - Heroes Need Not Apply: How to Build a Patient-Accountable Culture Without Putting More on Your Plate by Brian D Wong

You may be asking yourself why a physician would write a book on patient accountability and hospital culture instead of focusing on patient safety and quality, the most talked about challenges today. The fact is, that's what Dr. Brian Wong did - he just went deeper into the subject by sharing how to discover the root cause of our challenges and provide care based on what matters most to patients. After decades consulting with hospitals nationwide, Dr. Wong leverages his experiences to bring us the story of Dr. Jack Martin, a physician from a Montana hospital who transformed the culture in one of Seattle's largest hospitals. Join Jack, CEO Jane Carolli, and their medical staff, while they discover the destructive nature of the "lack of accountability," and how to design a patient-accountable culture that no longer leaves improving patient safety and quality to chance.

Buy Heroes Need Not Apply: How to Build a Patient-Accountable Culture Without Putting More on Your Plate by Brian D Wong from Australia's Online Independent Bookstore, BooksDirect.

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