A practical, easy-to-read text with a managerial approach to operations management

Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemised approach while focusing on issues of current interest. The 13th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customised to the individual chapters, simulations, experiential exercises, and tightly integrated online resources.