Outrageous!: Unforgettable Service...Guilt-free Selling by T. Scott Gross (9780814479865)

Description - Outrageous!: Unforgettable Service...Guilt-free Selling by T. Scott Gross

Arguing that it is customer service not cut-throat selling that woos customers and their chequebooks, T. Scott Gross here presents advice on delivering extraordinary customer service with his POS (Positively Outrageous Service) programme.

Buy Outrageous!: Unforgettable Service...Guilt-free Selling by T. Scott Gross from Australia's Online Independent Bookstore, BooksDirect.

Classification:
Economics, finance, business & management »
Business & management »
Management & management techniques »
Management of specific areas »
Sales & marketing management

A Preview for this title is currently not available.

Outrageous!: Unforgettable Service...Guilt-free Selling

T. Scott Gross

Description - Outrageous!: Unforgettable Service...Guilt-free Selling by T. Scott Gross

(02) 9457 1190