The title of this book is Pocket Guide to the Baldrige Criteria (5-Pack) and is written by author Mark Graham Brown. The book Pocket Guide to the Baldrige Criteria (5-Pack) is published by CRC Press. The ISBN of this book is 9781322628806 and the format is Digital (delivered electronically). The publisher has not provided a book description for Pocket Guide to the Baldrige Criteria (5-Pack) by Mark Graham Brown.