This book aims to support teachers in increasing their own understanding of the difficulties that some students experience in coping with school, particularly in the area of behaviour. It promotes a different way of looking at behaviour change in school, and suggests practical ways to approach difficult students that may help ensure their inclusion in the mainstream context. The 10 key concepts include: " teaching students to analyze and reflect " using targets " it's not fair " don't tell me, show me. This is an essential resource for those working with troubled and troublesome teenagers, and is written by teachers and psychologists with experience of these challenging pupils.