Setting the Scene : Workplace Communication Skills: Workplace Communication Skills by Heather Jones (9780733900723)

Description - Setting the Scene : Workplace Communication Skills: Workplace Communication Skills by Heather Jones

Provides a truly competency-based approach to the learning, comprehension and practise of communication skills. The text addresses the learning outcomes of key NCS and NOS modules. By offering a concise theoretical introduction to each topic and a broad range of work scenarios, the text encourages "active discovery".

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