For courses in Supervision.

Offering a new approach to supervision, this book moves beyond just order-giving strategies to address leadership techniques that work with today’s workers and teams. Throughout the book, readers learn how to supervise a diverse workforce that is often set in dispersed, self-managing teams. The link between supervision and leadership is explored as well as common supervisory tasks such as planning and setting goals; organizing jobs and work; interviewing and screening employees; and appraising and managing performance.