BooksDirect

Customer services

Driving Customer Equity by Roland T Rust Driving Customer Equity
Roland T Rust
Hardback , Jul '00
Customer Relationship Marketing by Merlin Stone Customer Relationship Marketing
Merlin Stone
Paperback , Apr '00
Working at the Interface by Ursula Huws Working at the Interface
Ursula Huws
Paperback , Aug '09
Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life by Jeff Henderson Know What You're FOR: A Growth...
Jeff Henderson
Hardback , Jan '20
Las 7 Claves del Éxito de Disney by Tom Connellan Las 7 Claves del Éxito de Disney
Tom Connellan
Paperback , Nov '20
Engagement of Intercultural Project Customers: A Relational Model by Patrick Lückmann Engagement of Intercultural...
Patrick Lückmann
Hardback , May '20
Advances in National Brand and Private Label Marketing: Eighth International Conference, 2021 by Francisco J. Martínez-López Advances in National Brand...
Francisco J. Martínez-López
Hardback , Aug '21
Become ITIL® 4 Foundation Certified in 7 Days: Understand and Prepare for the ITIL Foundation Exam with Real-life Examples by Abhinav Krishna Kaiser Become ITIL® 4 Foundation...
Abhinav Krishna Kaiser
Paperback , Feb '21
The Dark Side of Marketing: Technology, Consumer Autonomy and Recuperative Marketing by Pawan Kumar The Dark Side of Marketing:...
Pawan Kumar
Hardback , Sep '25
Outsourcing and Offshoring Business Services by Leslie P. Willcocks Outsourcing and Offshoring Business Services
Leslie P. Willcocks
Hardback , Aug '17
Loyalty Programs and the Currency Effect: A Comprehensive Guide to Realizing the Power of Points by Evert de Boer Loyalty Programs and the...
Evert de Boer
Hardback , Apr '25
Creating a Culture of Diversity and Inclusiveness in India Inc.: Practitioners Speak by Kakoli Sen Creating a Culture of Diversity...
Kakoli Sen
Hardback , Dec '21
Erfolgreicher Einstieg ins professionelle E-Mail-Marketing: Wirkungsvolle E-Mail-Kampagnen selbst erstellen by Martin Bucher Erfolgreicher Einstieg ins...
Martin Bucher
Paperback , Sep '16
Weiterempfehlungen mit Service-Recovery: Ein Vergleich zwischen Sender und Empfänger by Jana Wies Weiterempfehlungen mit Service-Recovery:...
Jana Wies
Paperback , May '18
Intelligenter Arbeitsplatz im Vertrieb: Mit künstlicher Intelligenz mehr Zeit für Kundeninteraktionen schaffen by Mario Pufahl Intelligenter Arbeitsplatz...
Mario Pufahl
Paperback , May '25
Media Center in der Unternehmenskommunikation: Wie Sie eine professionelle digitale Content-Plattform aufbauen, etablieren und nachhaltig betreiben by Andreas Kohne Media Center in der Unternehmenskommunikation:...
Andreas Kohne
Paperback , Oct '21
Wirkungsanalyse verschiedener Content-Formate und Kommunikationskanäle in der CSR-Kommunikation: Storytelling vs. Fakten by Sevgi Ordu Wirkungsanalyse verschiedener...
Sevgi Ordu
Paperback , Dec '21
Digitalisierung im stationären Reisevertrieb: Der Einfluss von In-Store-Technologien auf das Kaufverhalten by Christine Kühn Digitalisierung im stationären...
Christine Kühn
Paperback , May '22
Quick Guide Digital Marketing Roadmap: Analyse, Konzeptentwicklung und Erfolgsmessung Ihres Digitalen Marketings by Alexander Schwarz-Musch Quick Guide Digital Marketing...
Alexander Schwarz-Musch
Paperback , Jul '22
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