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Customer services

Transforming Customer–Brand Relationships: Use Emotional Connection To Build Loyalty by Christina Garnett Transforming Customer–Brand...
Christina Garnett
Hardback , Sep '25
RRP: $170.95 $153.85
Transforming Customer–Brand Relationships: Use Emotional Connection To Build Loyalty by Christina Garnett Transforming Customer–Brand...
Christina Garnett
Paperback , Sep '25
RRP: $55.95 $50.35
The Mastery of Customer Service in Careers by J. Mark Munoz The Mastery of Customer Service in Careers
J. Mark Munoz
Paperback , Jul '25
RRP: $74.99 $67.49
AI First: The Playbook for a Future-Proof Business and Brand by Adam Brotman AI First: The Playbook for...
Adam Brotman
Hardback , Sep '25
RRP: $57.99 $52.19
Customer Relationship Management in the Digital Age by G. Shainesh Customer Relationship Management...
G. Shainesh
Hardback , Jun '25
RRP: $420.00 $415.80
Customer Relationship Management in the Digital Age by G. Shainesh Customer Relationship Management...
G. Shainesh
Paperback , Jun '25
RRP: $122.00 $120.78
The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things by Annie Wilson The Growth Dilemma: Managing...
Annie Wilson
Hardback , Sep '25
RRP: $57.99 $52.19
The Buyer-Centric Operating System: Building A Customer Obsessed Company by Andy Halko The Buyer-Centric Operating...
Andy Halko
Paperback , Jun '25
RRP: $58.34 $52.50
From Inspiration to Income: A Comprehensive Guide to Selling Art by Abby McClure From Inspiration to Income:...
Abby McClure
Paperback , May '25
RRP: $66.19 $59.57
El Arte del Servicio al Cliente: Comprendiendo las mejoras técnicas para el servicio al cliente by Patrick Sanchez El Arte del Servicio al Cliente:...
Patrick Sanchez
Paperback , May '25
RRP: $29.16 $26.24
See, Smile, Say Hello: Build Trust. Create Loyalty. Deliver Outstanding Service. by See, Smile, Say Hello: Build...
Paperback , Mar '25
RRP: $53.03 $47.72
Conflict Influencer: Managing High-Conflict Interactions by Megan Hunter Conflict Influencer: Managing...
Megan Hunter
Paperback , Jul '25
RRP: $34.99 $31.49
Public Relations For Dummies by Eric Yaverbaum Public Relations For Dummies
Eric Yaverbaum
Paperback , Mar '25
RRP: $41.95 $41.11
Talking to Stakeholders by Alexandra Mack Talking to Stakeholders
Alexandra Mack
Paperback , Mar '25
RRP: $60.99 $54.89
Learning LangChain: Building AI and LLM Applications with LangChain and LangGraph by Mayo Oshin Learning LangChain: Building...
Mayo Oshin
Paperback , Feb '25
RRP: $152.00 $136.80
The Customer Service Cookbook: Ingredients to Create Exceptional Customer Experiences by Stephen Merrill The Customer Service Cookbook:...
Stephen Merrill
Hardback , Feb '25
RRP: $148.49 $133.64
Attract & Grow: The Financial Advisor's Blueprint for Attracting $50 Million in Annual Assets by David J. Scranton Attract & Grow: The Financial...
David J. Scranton
Paperback , Apr '25
RRP: $53.03 $47.72
Ttain-1717: 2025: The Application of Artificial Intelligence in Customer Relationship Management Part 1: Requirements by Jahangir Asadi Ttain-1717: 2025: The Application...
Jahangir Asadi
Hardback , Feb '25
RRP: $315.71 $284.13
No One Needs Another Company Mug: Stop Branding. Start Experiencing. by Lindsay Smith No One Needs Another Company...
Lindsay Smith
Paperback , Jan '25
RRP: $53.03 $47.72
Ttain-1717: 2025: The Application of Artificial Intelligence in Customer Relationship Management Part 1: Requirements by Jahangir Asadi Ttain-1717: 2025: The Application...
Jahangir Asadi
Paperback , Jan '25
RRP: $310.41 $279.36
Adapt: To thrive, not just survive by Harit Nagpal Adapt: To thrive, not just survive
Harit Nagpal
Paperback , Jan '25
RRP: $45.08 $40.57
AI-Driven Value Management: How AI Can Help Bridge the Gap Across the Enterprise to Achieve Customer Success by Craig LeGrande AI-Driven Value Management:...
Craig LeGrande
Hardback , Dec '24
RRP: $57.95 $56.79
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by John Goodman Strategic Customer Service:...
John Goodman
Paperback , Mar '25
20% OFF!
RRP: $32.99 $26.39
Customer 360: How Data, AI, and Trust Change Everything by Martin Kihn Customer 360: How Data, AI,...
Martin Kihn
Hardback , Nov '24
RRP: $46.95 $46.01
Designing Service Processes to Unlock Value: Land Your First Marketing Communications Job by Joy M. Field Designing Service Processes...
Joy M. Field
Paperback , Jan '25
RRP: $92.83 $83.54
Harvard Business Review Sales Management Handbook: How to Lead High-Performing Sales Teams by Prabhakant Sinha Harvard Business Review Sales...
Prabhakant Sinha
Paperback , Nov '24
20% OFF!
RRP: $54.99 $43.99
Your B.R.A.N.D. Unleashed: 9 Proven Strategies That Build Trust and Maintain Lasting Client Loyalty by Lisa Shorr Your B.R.A.N.D. Unleashed:...
Lisa Shorr
Paperback , Oct '24
RRP: $53.03 $47.72
Personalized: Customer Strategy in the Age of AI by Mark Abraham Personalized: Customer Strategy in the Age of AI
Mark Abraham
Hardback , Nov '24
20% OFF!
RRP: $54.99 $43.99
The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business by Blake Morgan The Customer of the Future:...
Blake Morgan
Paperback , Jul '24
RRP: $53.03 $47.72
New Frontiers of Customer Strategy: Managing Sustainable, Environmental and Ethical Transitions by Thierry Delecolle New Frontiers of Customer...
Thierry Delecolle
Hardback , Sep '24
RRP: $273.95 $246.55
Intent and Innovation by Joaby Wan Intent and Innovation
Joaby Wan
Paperback , Sep '24
RRP: $58.37 $52.53
World Class Service: 101 ways to deliver exceptional customer experiences by Monique Richardson World Class Service: 101...
Monique Richardson
Paperback , Sep '24
RRP: $58.34 $52.50
The Good, the Bad, and the Emoji: Mastering the Art of Review Data by Menno Beker The Good, the Bad, and the...
Menno Beker
Paperback , Nov '24
RRP: $76.91 $69.21
The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers by Ross Smith The AI Revolution in Customer...
Ross Smith
Paperback , Aug '24
RRP: $119.36 $116.97
Checking In: Hospitality-Driven Thinking, Business, and You by Stephen J Cloobeck Checking In: Hospitality-Driven...
Stephen J Cloobeck
Paperback , Aug '24
RRP: $55.58 $50.02
The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today’s Customer by Blake Morgan The 8 Laws of Customer-Focused...
Blake Morgan
Hardback , Jun '24
RRP: $79.56 $71.60
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