Description - Informality by Barbara Misztal
For most of the 20th century, modernity has been characterized by the formalization of social relations as face to face interactions are replaced by impersonal bureaucracy and finance. As we enter the new millennium, however, it becomes increasingly clear that it is only by stepping outside these formal structures that trust and co-operation can be created and social change achieved. In this book, the author argues that only the society that achieves an appropriate balance between the informality and formality of interaction will find itself in a position to move forward to further democratization and an improved quality of life.
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